In An Emergency

CONTRACTED CLIENTS WILL ALL HAVE MARK’S MOBILE NUMBER AND SHOULD CALL THAT OUTSIDE OF NORMAL OFICE HOURS. IF MARK IS NOT ON DUTY FOR THESE SPECIES THEN DETAILS OF THE DUTY VET WILL BE LISTED ON THE VOICE MESSAGE.

FOR NON-CONTRACTED CLIENTS WITH PET ANIMALS FOLLOW THE INSTRUCTIONS BELOW:

Daytime Emergencies:

During our normal hours, in an emergency, always call to let us know you are on your way so the duty vet can be contacted if off site to come back asap

01243 779111

Normal hours are 9am to 6pm Mon-Fri and 9am to 12 noon saturday

Between 8 and 9am (and 6 to 6.30pm weekdays) follow instructions on the ansaphone to speak to the duty nurse.

Outside of normal hours:

please contact our emergency service providers: 

Worthing Emergency Vets on 01903 203 999

www.worthingemergencyvets.co.uk

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Remember

  1. Always phone first to let us or the emergency clinic know you are coming
  2. Give a brief description of the problem so we can prepare for your arrival
  3. Do not hesitate to contact us or the emergency clinic if you are in any way worried, we are always here to help you and your pet.


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Like many small practices, since the application of certain legislative changes to the Veterinary Profession, we have had to make a pragmatic decision regarding out of hours emergency cover. Reality is that legislation now means that unless you have 8 Vets in a rota, you cannot practically provide your own out of hours service.

Being as we intend to remain a small clinic offering a personal, approachable service we fall into the category of need to outsource to a nearby service provider

In deciding who to use, we looked at the options available, and felt that Worthing Emergency Vets best suited what we would want if we were clients. On site Vets and nurses, specialising in emergency care, there when you need them, in a friendly and well set up hospital.

When registering with us we will inform you of this emergency care structure, and you should ensure that you can access this service if needed.